Order Detail Page

From the Order Detail page you can

• Update an order status (including Cancelled status)
• Send a substitution notification
• Send a BloomSnap
• Print an Order (downloads a PDF for Hyperticket Users)

Update the Order details any time you see this icon 

• Update the delivery date and information (and update the customer via email)
• Add/Edit the card message
• Add/Edit the Product details 

Refunds: On credit/debit card orders, you can issue a full or partial refund 

Pro Tip: You cannot refund more than the order amount, or less than $1

Completing a refund will email your customer and update the receipt section of the Order detail page

Additional Charge: On credit/debit card orders, you can add charges to the product subtotal and/or delivery fee

Pro Tip: If the customer needs to use a different credit card, use the "Create New Order" link in the pop-up:

Have suggestions about Orders? Send it to [e-mail]